The jobs being lost are expected to include sales advisors and project planners as well as staff in heating and insulation departments.
Consumer Energy Solutions employed nearly 300 people (Image: GOOGLE STREET VIEW)
An energy company was placed into administration, it was announced on Friday, resulting in nearly 300 jobs being lost. Consumer Energy Solutions, which has sites in Swansea and Rhondda Cynon Taf and is owned by City Energy Group, was confirmed to be undergoing a restructure.
A notice has been uploaded on the Consumer Energy Solutions (CES) website announcing that administrators had been appointed. It added that the energy company had “ceased trading with immediate effect”. It was confirmed 295 employees were employed by CES in Swansea and Treorchy and administrators are now responsible for supporting all workers through the job losses.
One of the staff members, who spoke to WalesOnline in the run-up to Christmas, said people were “in turmoil” after being told that their jobs were at risk. The employee, who did not want to be named, added: “I am just beside myself along with my colleagues.”
The company has said that its planned restructuring and the resulting job losses are linked to the closure of ECO4, a UK Government‑backed energy scheme it had been running.
ECO4 has funded home energy‑efficiency improvements—such as insulation, solar panels, and heat pumps—for eligible households, but with the initiative scheduled to end this year, the group says the loss has created a financial gap that forced it to rethink its operations and staffing.
The notice said: “Please note that James Saunders and Michael Lennon of KR8 Advisory Limited were appointed as joint administrators of Consumer Energy Solutions Limited on January 9, 2026, the company has ceased trading with immediate effect.
“The company is unable to complete any further work for customers. It should be noted that the administration of the company does not involve any other companies in the City Energy Group.
“The joint administrators will be contacting creditors and employees directly to confirm the next steps and how claims will be processed. You do not need to do anything further at this stage.
“If you are a creditor of the company and believe that you have a retention of title claim over goods supplied to the company, please provide details to CES@kr8.co.uk.
“As Consumer Energy Solutions has entered administration, we will be unable to carry out any remedial works or repairs, or to progress or resolve any existing complaints.
“If you have had an installation completed by Consumer Energy Solutions and are experiencing any issues that you believe require rectification, we refer you to the following insurance backed guarantee providers who will be able to advise.”
