The shopping centre in Salford, Manchester, opened in 2001 as the Lowry Outlet Mall but was rebranded as Quayside MediaCity in 2020.
A major UK city is home to a “ghost town” of a shopping centre, where almost 40 units remain empty.
The shopping centre in Salford, Manchester, opened in 2001 as the Lowry Outlet Mall but was rebranded as Quayside MediaCity in 2020. This was done as part of a £26 million revamp of the area to include more waterside retail and leisure developments at Central Bay.
But rather than the mall being reborn, it instead emptied out
Shoppers have been raising a number of complaints on Tripadvisor about the centre. Some call it a “ghost mall” due to the empty units, others state how “cold” it feels, highlighting broken lifts and a “dead” atmosphere.
One called Quayside a “waste of time”. They wrote: “What a disaster! The outlet was dead and dirty, hardly any shops and everywhere was freezing. No heating, nobody about, there were more people in Costa than the whole of the building.”
Another called it a “ghost mall” after her recent visit, writing: “Don’t bother going… Empty shop after empty shop, freezing cold and none too clean what a waste of a trip and parking fee…”
The shopping centre was opened in 2001 in Salford as the Lowry Outlet Mall. It was rebranded in 2020 as Quayside MediaCity.
(Image: Manchester Evening News)
The mall has 36 empty units, according to Manchester Evening News, with remaining retailers including M&S, Next, Clarkes, Cadbury, TheWorks, and Vue.
(Image: Manchester Evening News)
Shoppers have complained on Tripadvisor about the centre. Some call it a “ghost mall” due to the empty units, others state how “cold” it feels, highlighting broken lifts and a “dead” atmosphere.
(Image: Manchester Evening News)
One reviewer called Quayside a “waste of time”. They wrote: “What a disaster! The outlet was dead and dirty, hardly any shops and everywhere was freezing. No heating, nobody about, there were more people in Costa than the whole of the building.”
(Image: Manchester Evening News)
Some residents blame new parking fees for the decline at Quayside. The car park costs £2.30 for 0-2 hours and £4.50 for 2-4 hours, which goes up to £16 for 6-12 hours and £22 for 12-24 hours.
(Image: Manchester Evening News)
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